20% OFF SITEWIDE - EXTENDED - ENTER MDW22 AT CHECKOUT

FAQs

What exactly is Certified Pre-Owned?

Want to hit the water, but not your wallet? Buying used is a great way to get a high quality board at an affordable price.

Our Certified Pre-Owned boards may be open-box returns, demos or gently used. They may have some cosmetic defects, blemishes or show signs of light wear and tear. We cannot guarantee the aesthetic condition of the board or accessories you receive, but we warrant them to be free of defects that affect their performance and function.

How can I feel confident about buying a used board online?

All boards are inspected by hand and air checked for 24 hours before being repackaged with all accessories included. We warrant our boards to be free of functional defects for 30 days and offer support post-purchase to answer any questions.

Warranty

Paddlers Outlet has a 30-day warranty against manufacturer's defects from the date of purchase. Sales receipt required in order to receive warranty benefits.

Shipping

All of our products include free ground shipping throughout the continental US. If you are interested in expedited shipping, please reach out to info@paddlersoutlet.com prior to placing an order.

Why is the price online higher than the price I saw at a boat show?

Often times we offer an additional discount at boat shows. The limited time promotional pricing is available for boat show attendees for the duration of the event.

Do you have a physical location / offer local pickup?

As a direct-to-consumer company, we're able to offer discounts up to 75% off retail. While we do not have a physical location, we regularly attend boat shows throughout the US. Orders ship out of our warehouse in Fort Myers, FL.